TODO: lawyer. Placeholder text, not legal advice. Update if we offer a money-back guarantee.
Digital programs
EU consumers normally have 14 days to withdraw from an online purchase. For digital content that is delivered immediately, this right ends once delivery starts, if you agreed to that. At checkout you ask for immediate access and confirm that you lose your right of withdrawal once access is given. Because of this, programs cannot be returned after purchase.
Problems with your purchase
If a file doesn't download or doesn't open, or you were charged twice, write to [support email] and we'll fix it. Your statutory rights for faulty digital content are not affected.
1:1 Coaching
[Cancellation terms for the monthly coaching subscription and the 3-month minimum.]